fb88 Terms and Conditions
This document describes in detail all conditions for using the fb88 platform, rules for managing your account, how to claim bonuses, and payment guidelines. Please read the entire document carefully before using the service.
Table of Contents
01. Introduction
fb88 is an online betting and casino platform that provides cricket betting, slots, live casino and other gaming services to Bangladeshi users. These terms and conditions ("Terms") apply to everyone who uses any part of the fb88 platform.
These Terms form a legal agreement between the user and fb88. By accessing the platform, opening an account, or using any service, the user is considered to have agreed to these Terms. If you do not agree with any condition, please stop using the platform.
For more detailed information about fb88, visit our About Us page, which describes the platform's purpose and services.
02. Eligibility and Age Limit
The following eligibility requirements must be met to use fb88's services:
- The user must be at least 21 years old at the time of registration. 21+
- The user must be a resident of Bangladesh and participation in online gaming must be lawful in the jurisdiction where they reside.
- Each person may operate only one account. Opening multiple accounts is strictly prohibited.
- Anyone who has decided to stop gambling or has self-excluded due to mental health reasons may not open a new account.
- Employees, directors of fb88 or their immediate family members are not eligible to place bets on the platform.
fb88 may request identity documents for age verification at any time. fb88 reserves the right to temporarily suspend an account until verification is complete.
03. Account Registration and Management
3.1 Registration Process
When creating an account on fb88, the user must provide accurate and up-to-date information. The following guidelines must be followed during registration:
- Name, date of birth, mobile number and email address must be filled in with correct and current information.
- The details provided in the account must match the details of the payment method used.
- Creating an account with false or misleading information may result in the account being cancelled and the balance being forfeited.
- If any account details need to be changed, please contact the support team.
3.2 Login Security
Account security is the user's own responsibility. Passwords should never be shared with third parties. If anyone suspects that their account has been accessed without authorisation, they must notify the fb88 support team immediately.
Use a strong password and keep OTP verification active to keep your account secure. For any login-related issues, detailed guidance is available on the fb88 login page.
04. Deposits and Withdrawals
4.1 Deposit Policy
The payment methods currently accepted on fb88 are: bKash, Nagad and Rocket. The following conditions apply to deposits:
- The minimum deposit amount is ৳500.
- The mobile banking number used at the time of deposit must match the details registered in the account.
- Deposits from third-party accounts are strictly prohibited.
- Once each transaction is complete, it will be credited to the account automatically.
4.2 Withdrawal Policy
The following conditions must be met to withdraw from fb88:
- The minimum withdrawal amount is ৳500.
- Withdrawal requests are generally processed within 30 minutes to 3 hours.
- Withdrawals can only be made to the same payment method used for the deposit — bKash, Nagad or Rocket.
- If an active bonus wagering requirement has not been met, the withdrawal process may be temporarily on hold.
- If a verification process is ongoing, there may be a delay in completing the withdrawal.
fb88 may request additional verification for any transaction. fb88 reserves the right to hold a transaction if fraudulent activity is suspected.
05. Bonuses and Promotions
5.1 Welcome Bonus
New members on fb88 have the opportunity to receive a 150% bonus on their first deposit, up to ৳20,000. The following conditions apply strictly to this bonus:
- To withdraw the bonus amount, wagering of 20 times the total bonus amount must be completed.
- For example: depositing ৳1,000 earns a ৳1,500 bonus and the total balance becomes ৳2,500 — wagering of ৳1,500 × 20 = ৳30,000 is required to withdraw.
- The bonus can never be treated as direct cash.
- Each bonus has a specific validity period, which is communicated at the time the bonus is received. If the conditions are not met within the set time, the bonus will be cancelled.
- Attempting to claim the same bonus from multiple accounts will result in both accounts being closed and all winnings being forfeited.
5.2 VIP Cashback
fb88's VIP program has five tiers — Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback is available at each tier:
- Bronze — up to 0.2% weekly cashback
- Silver — up to 0.4% weekly cashback
- Gold — up to 0.6% weekly cashback
- Platinum — up to 0.8% weekly cashback
- Diamond — up to 1.0% weekly cashback
Cashback is calculated based on the net loss for the week. For example, if a Gold member has a net loss of ৳20,000 in a week, the maximum cashback would be ৳20,000 × 0.6% = ৳120. More information about fb88's VIP benefits is available on the fb88 VIP page.
5.3 General Bonus Rules
- Specific terms and conditions for any promotion are listed separately on the promotion page.
- An account must be fully verified to take advantage of any promotional offer.
- Wager weighting on specific games may differ when playing with bonus balance.
- fb88 reserves the right to review any account if promotional abuse is detected.
06. Gameplay Rules
The following general rules apply to all games and betting activity on fb88:
- All bets are final — once confirmed, a bet cannot be changed or cancelled, except where a "Cash Out" feature is available, in which case the applicable conditions apply.
- If the outcome of a bet is uncertain due to a technical error, fb88 may void that bet and return the stake.
- fb88 is not responsible for any loss caused by a disconnection during a live casino game.
- For slot games, RTP is the theoretical long-term return rate — it does not guarantee the same result in every session.
- In any dispute over a match result, fb88's decision shall be considered final.
- If a match is cancelled in sports betting, the full stake will be returned.
If you have questions about a specific game or betting rule, detailed answers are available on the FAQ page.
07. User Code of Conduct
The following activities are strictly prohibited while using the fb88 platform:
- Any form of fraudulent activity, collusion or match fixing.
- Placing bets using automated bots, software or artificial means.
- One person or family members operating multiple accounts.
- Harassing other users or using offensive language.
- Using the platform for money laundering or illegal transactions.
- Exploiting system vulnerabilities or bugs to gain an unfair advantage — such issues should be reported to fb88 immediately.
For any of the above violations, fb88 reserves the right to permanently close the account, forfeit any winnings and bonuses, and notify the relevant authorities if necessary.
08. Data Protection and Privacy
fb88 follows strict security measures when collecting, storing and processing users' personal data. All data transfers are secured through SSL encryption technology.
User data is used only for service delivery, verification and fulfilling legal obligations. To learn more about the policy on transferring data to third parties, read fb88's Privacy Policy, which explains everything from cookie usage to how data is deleted.
09. Account Suspension and Closure
9.1 Suspension by fb88
fb88 may immediately suspend or permanently close any account in the following situations:
- If evidence of a code of conduct violation or fraudulent activity is found.
- If false information is provided during the verification process.
- If a security review is required.
- If information about multiple accounts being operated is found.
Legitimate funds in a permanently closed account are returned after fb88's investigation is complete, but may be forfeited if linked to fraud.
9.2 Voluntary Account Closure
Any user may close their account at any time. Please contact the support team to do so. It is the user's responsibility to withdraw all valid balances before closing the account.
10. Responsible Gaming
fb88 believes that gaming should be a form of entertainment — not a source of income. The platform provides several tools to protect users:
- Deposit Limits: Users can set a limit on their daily, weekly or monthly deposits.
- Self-Exclusion: The option to remove yourself from the platform for a set period of time is available.
- Reality Check: Reminders about the duration of gaming sessions are sent at regular intervals.
- Support Information: References to professional organisations for dealing with problem gambling are provided.
All casino and betting activity on fb88 is for those aged 21 and above only. For detailed guidance on responsible gaming, visit the Responsible Gaming page — practical advice on preventing addiction and guidance on getting support are available there.
11. Limitation of Liability
fb88 does not accept any responsibility in the following situations:
- If gameplay is interrupted due to loss of internet connection.
- If any error occurs due to a problem with the user's device or software.
- If account information or funds are lost due to the user's own negligence.
- If the service is disrupted due to unexpected technical issues, server maintenance, or natural disasters.
- If a problem arises due to a fault by third-party service providers.
In any claim, fb88's maximum liability will be limited to the value of the transaction in question.
12. Changes to Terms & Notices
fb88 reserves the right to partially or fully amend these terms at any time. The following policy will be followed when making changes:
- Users will be given reasonable notice before any significant changes.
- A notice of changes will be published on the platform and may be sent to the registered email address.
- Continued use of the platform after changes have been made will be considered as acceptance of the new terms.
- If you do not agree to the new terms, you will have the option to close your account and withdraw any valid balance.
The latest version of the terms will always be available on this page. Contact the support team to find out what has changed compared to a previous version.
Support & Contact
If you have any questions about these terms, please contact fb88's support team. Support is available 24 hours a day, 7 days a week in Bengali and English:
- Live Chat: Start a chat directly from any page on the platform
- Email: [email protected]